Full- Time Case Manager

This is a grant funded full-time position for one year operating from 8:30-4:00 pm Mondays through Fridays for 32 + hours weekly. This position does not supervise other staff. The continuation of this position is contingent upon grant funding.

Key Responsibilities:

Client Engagement and Support
Offer a welcoming, warm, and hospitable presence to all clients, staff, volunteers, and visitors.
Build trusting relationships with clients while enforcing community agreements and maintaining professional boundaries.
Conduct thorough intake assessments, evaluating clients' physical, social, and emotional needs.
Develop individualized care plans using a person-centered and strengths-based approach.
Provide crisis intervention and de-escalation support as needed.

Case Management and Housing Support

Assist clients in applying for Housing Choice Vouchers and other housing opportunities.
Support clients in procuring and maintaining necessary documentation for housing readiness.
Advocates for clients and coordinate with property owners and managers and to provide move-in support to facilitate successful housing placements.
Conduct home visits or community meetings to ensure comprehensive client support.

Community Outreach and Resource Coordination

Establish and maintain partnerships with mental health providers and other community resources.
Make referrals to appropriate services and monitor client progress towards goals.
Assist clients in obtaining medical and financial entitlements and benefits.
Identify gaps in services and contribute to program development to address unmet needs.

Documentation and Compliance

Maintain accurate and timely client records, including case notes and service plans.
Utilize the Homeless Management Information System (HMIS) for required documentation.
Adhere to agency policies, professional ethics, and confidentiality standards.

Professional Development and Teamwork

Participate in staff meetings, training sessions, and agency events.
Collaborate effectively with other staff members and community providers.
Contribute to a positive work environment and support overall program objectives

Skills/Qualifications Required

● Bachelor’s degree in social sciences or closely related field

● 2+ years of experience in social services

● Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency

● Experience providing trauma informed support and interventions to clients while also utilizing de-escalation techniques and

● Very strong organizational and time-management skills

● Intermediate level knowledge of Google products and ability to quickly learn new system programs

Physical Requirements

● Ability to work effectively in various physical positions, including sitting, standing, walking, bending, and kneeling for extended periods

● Capable of occasional lifting and carrying of supplies up to 25 pounds

● Comfortable navigating a social services environment, which may involve extensive computer use, frequent movement between work areas, and use of stairs

● Ability to work in an environment where domestic animals (e.g., cats and dogs) may be present

● Possess the stamina and flexibility to perform job duties in both office and community settings as required

Benefits

● Comprehensive Health Benefits package

● Vision and Dental

● 401(k) matching

● Life Insurance

● Paid Time Off

Please send resumes to julie@uplouisville.org.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, veteran status or any other legally protected status. UP’s mission is to provide a healthy, safe environment for homeless women and children that offers opportunities and encouragement for achieving self-sufficiency. By providing shelter and resource options through a partnership of providers, UP for Women and Children is where women and children experiencing homelessness are empowered to find hope, help, and refuge.

Uniting Partners for Women and Children