Community Resources

Crisis Lines Anchor Text

Crisis Lines

If you or someone you know is in crisis, there are resources available to help. Here are some crisis hotlines and support lines that provide 24/7 support and assistance for individuals experiencing a range of challenges, from mental health crises to domestic violence, sexual assault, and human trafficking.

  • RAINN — R*pe, Abuse, and Incest hotline - A 24/7 support line for anyone who is a survivor of sexual assault, abuse, or incest (800) 656-9673.

  • Center for Women and Families DV Crisis Hotline — 24/7 crisis hotline where you can connect with a member about your DV situation and discuss your options, (844) 237-2331.

  • National Human Trafficking Hotline — (800) 373-7888 or text "Help" to 233733

  • National Sexual Assault Hotline — (800) 656-HOPE (4673)

  • National Suicide Prevention Hotline — 24/7 hotline for anyone experiencing suicidal ideation (800) 656-9673 or text/call 988.

  • Seven Counties Crisis Line — For immediate mental health assistance and 24/7 Addiction Help (502) 583-3951.

  • 24/7 Adult Crisis Line — (502) 589-4313

  • URGENT Mental Health Crisis Text — Every texter is connected with a Crisis Counselor, a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem solving. All of Crisis Text Line’s Crisis Counselors are volunteers, donating their time to helping people in crisis. Text HOME to 741741 to connect with a Crisis Counselor.

Addicition Resources Anchor Text

Addiction Resources

If you or someone you know is struggling with addiction, there are resources available in Louisville to help. Here are some organizations that provide addiction recovery services:

  • Seven Counties Recovery Program (Click to View) — This center provides a range of addiction recovery services, including outpatient treatment, medication-assisted treatment, and recovery support services.

  • Volunteers of America Mid-States (Click to View) — VOA Recovery Program: This program offers a range of services, including residential addiction treatment, outpatient services, and medication-assisted treatment.

  • Seeds of New Leaf (Click to View) — This organization provides a range of services, including addiction treatment, case management, and recovery support.

    • Rolling Recovery — This mobile response van connects individuals directly with treatment services. Contact Rolling Recovery at (502) 528-4604 for more information.

By accessing these resources, individuals can get the support they need to overcome addiction and begin their path to recovery.

Fair Housing Anchor Text

Fair Housing & Tenants’ Rights

If you are a tenant in Kentucky and need information about your rights, there are resources available to help. Here are some organizations that provide support for fair housing and tenants' rights:

  • Kentucky Fair Housing Council: If you have experienced discrimination in your search for a home, homeowners or renters insurance, buying a home, or mortgage financing, call the Kentucky Fair Housing Council at (859) 971-8067.

  • Stop My Eviction: (https://www.stopmyeviction.org/) This website provides resources and information to help tenants who are facing eviction.

  • Legal Aid Society: Tenant and Foreclosure Information (English and Spanish): These flyers provide information about tenants' rights and resources for individuals who are facing foreclosure or eviction.

By accessing these resources, tenants can get the support they need to ensure their rights are protected and to address any housing-related challenges they may be facing.

Local Resources Anchor Text

Local Resources

If you are in need of local resources and support in Louisville, there are a variety of organizations and services available to help. From shelter beds to housing assistance, meal programs, and volunteer opportunities, here are some local resources that you can access:

Food Bank Operations

Hours and requirements

First Lutheran Church

417 East Broadway, Louisville, 40202 KY

(502) 584-4926

Tuesday & Wednesday - 11:00 AM - 1:00 PM

Thursday - 4:00 - 6:00 PM

(Closed the second Tuesday of each month)

ID and PROOF OF ADDRESS IS REQUIRED!! This pantry only serves residents of the 40202 zip code. The agency is closed on the second Tuesday of each month to receive inventory. Also closed when JCPS is closed

St. Vincent de Paul Distribution Center

415 East St. Catherine Street, Louisville, 40203 KY

9 a.m. to noon on Tuesdays and Thursdays

Highlands Community Ministries

1228 E. Breckinridge, Louisville, 40204 KY

(502) 451-3626

Every Wednesday, Thursday, and Friday

10:00 A.M. till 1:00 P.M.

HCM distributes free food items to residents in need in the 40204 and 40205 Zip Codes and provides temporary support to residents in 40218 due to the closure of their local area ministry.

United Crescent Hill Ministries

Monday: 1:00pm – 4:00pm

Tuesday: 1:00pm – 4:00pm

Wednesday: 1:00pm – 4:00pm

Thursday: 1:00pm – 4:00pm

You can come once a month for a food box. You can come weekly for fresh bread and produce. Need proof of residence for 40206 zip code

The Lord’s Kitchen and Hope Distribution Center

1811 Standard Ave

Louisville, KY 40210

Monday: 12:15 - 1:00 pm — Hot Meal

Tuesday: 9:00 - 10:00 am — Senior Service

Tuesday: 12:15 - 1:00 — Sack Lunch

Wednesday: 1:30 - 3:00 pm — USDA Giveaway

Thursday: 12:15 - 1:00 pm — Hot Meal

Friday: 12:15 - 1:00 pm — Sack Lunch

Saturday: 12:15 - 1:00 pm — Hot Meal

Photo ID or a temporary piece of mail with current address is REQUIRED. Our Service Area Zip Codes: 40210, 40211, 40216

Neighborhood House

201 North 25th Street, Louisville, 40212 KY

(502) 774-2322

Is open every weekday 10 am to noon. Must bring a government ID and proof of address.

Food Resources

First Lutheran Church

417 East Broadway, Louisville, KY

(502) 584-4926

  • ID and PROOF OF ADDRESS IS REQUIRED!! This pantry only serves residents of the 40202 zip code. The agency is closed on the second Tuesday of each month to receive inventory. Also closed when JCPS is closed

St. Vincent de Paul Distribution Center

415 East St. Catherine Street, Louisville, 40203 KY

Walnut Street Baptist Church

220 West St. Catherine, Louisville, 40203 KY

(502) 589-3454

  • Food boxes are available on Monday and Thursday 10 a.m. to 2 p.m. and Wednesday evenings from 5 p.m. to 7 p.m. Produce only distribution is at 9 a.m. on Wednesdays.

Highlands Community Ministries

1228 E. Breckinridge, Louisville, 40204 KY

(502) 451-3626


United Crescent Hill Ministries

Serves 40206 zip code only


St. Stephen Martyr 

3015 Greenup Road, Louisville, 40217 KY

(502) 635-5813

Hope Distribution Center (The Lord's Kitchen)

This agency distributes fresh produce and bread every Monday, Tuesday, Thursday, and Friday from 12:15 - 1:00 p.m. following their noon lunch service on a first come/first serve basis. Numbered tickets are distributed for these bread and produce distributions. This agency's distribution of food boxes, which include meat (when available), other canned goods, groceries, and fresh produce, is on Wednesdays* (1:30 - 3:00 p.m.). Pantry guests should not arrive before 1:00 p.m. when random numbered lottery-style tickets are distributed. *The distribution on the first Wednesday of each month serves fresh produce only

Sister Visitor Center

2235 West Market Street, Louisville, 40212 KY

(502) 776-0155

Closed 1st Tuesday of each month ***PLEASE BEWARE OF THE FOOD PANTRY'S SUMMER HOURS WHICH WILL BE FROM JUNE 9th- AUGUST 11TH: THE PANTRY WILL BE CLOSED ON FRIDAYS DURING THAT TIME*

Portland Memorial Baptist Church

3713 West Market Street, Louisville, 40212 KY

(502) 778-3641

Neighborhood House

201 North 25th Street, Louisville, 40212 KY

(502) 774-2322

St. Augustine Church

1310 West Broadway, Louisville, 40203 KY

(502) 584-4602

Financial Assistance Anchor Text

Financial Assistance

If you are in need of financial assistance, there are a variety of organizations and resources available to help. From emergency cash assistance to food assistance and rental assistance, here are some resources that you can access in order to get the support you need.

LIHEAP SUMMER COOLING BEGINS JULY 16

Jefferson County Residents Can Apply for Electric Assistance through Louisville Metro RCS

The LIHEAP Summer Cooling component has been approved for 2024! Details are still being finalized but LIHEAP Summer Cooling is set to begin July 16 and provide relief for people through September 13. Stay tuned to this website, the Metro RCS social media, or RCS newsletter for further information in the coming weeks. 

Community Action Kentucky administers LIHEAP in partnership with the Kentucky Cabinet for Health and Family Services who receive the funding as a pass-through block grant from the U.S. Department of Health and Human Services. For more information about LIHEAP, including contact information for all local Community Action agencies, please visit the Community Action Kentucky website at www.CAPKY.org.

 

Helpful forms when applying for LIHEAP and the MSD Discount Programs (click on links below to download):

LOUISVILLE URBAN LEAGUE

Contact the Urban League at (502) 585-4622 for rental assistance. While they will arrange some short term support as needed, the organization really will focus on long term self-sufficiency, employment, and educational needs.

Applications are now open for assistance with one months rent + deposit. Apply here.

ST. VINCENT DEPAUL

Contact St. Vincent DePaul at (502) 584-2480 for rental, deposit, utility, food, and gas assistance.

MSD’S SENIOR CITIZEN DISCOUNT PROGRAM

Senior citizens, 65 or older with a gross annual household income of $35,000 or less, may be eligible to receive a 30 percent discount on wastewater charges and the consent decree surcharge.

How to apply: Jefferson County residents meeting eligibility can call the automated scheduler at (502) 991-8391 or visit online at louisvilleky.cascheduler.com.

Eligibility:

  • Client must be 65 years of age or older and a named customer with MSD.

  • Gross household income is $35,000 or less per year.

  • Not currently receiving MSD’s EWRAP (Emergency Wastewater Rate Assistance Program) as of date of application.

  • Senior Citizen Discount customers must re-certify annually.

Documentation:

  • Proof of age (must provide driver’s license, state ID, or birth certificate).

  • Proof of social security number or permanent residence card (Green Card) for each member of the household.

  • Must provide proof of all income received during the previous month by any member of the household (gross).

  • Proof of active utility account with Louisville Water Company and MSD. (i.e. Named customers with MSD, receiving metered water service for a property used solely for residential purposes, and owned or leased by customer as principal residence).

Youth Resources Anchor Text

Youth and Young Adult Resources

  • YMCA Safe Place Drop-in Services — The Youth Development Center at YMCA Safe Place (2400 Crittenden Drive next to Denny’s) is open for youth and young adults (18 to 24 years) Monday through Friday, 9 A.M. – 2 P.M. Services include: computer access, showers, laundry, meal, health screening and referrals, case management, and mental health support. Questions, contact Roan Head

  • YMCA Shelter House — Shelter House serves 12-17 year olds who need shelter or other crisis support. Call (502) 635-5233 for information. 

  • TAYLRD Drop In Center —TAYLRD provides services and supports for young people, ages 16-25, who are dealing with or at risk of mental health issues and other significant barriers to finding independence. They are located at 1020 E Broadway Suite 101. Drop in Wednesday through Friday from 2pm - 5pm.  Call for info: (502) 690-4399. 

  • Home of the Innocents — Pathways HOME program provides services to young adults (ages 18-24) who are experiencing homelessness. HOTI provides direct housing assistance, rental assistance, case management, education and employment coaching, and resources such as Dare to Care food bank and Life Skills classes. 325 BAXTER AVE | LOUISVILLE, KY 40204 | 502-596-1320 HOMEOFTHEINNOCENTS.ORG

Internet Resources Anchor Text

Free Cell Phone

SafeLink Wireless

If you are a qualified low income household in KY, you may qualify for a free smartphone! You’ll receive a free smartphone + free unlimited talk & text every month + data. To qualify for Lifeline, subscribers must either have a gross income that is at or below 135% of the Federal Poverty Guidelines or participate in one of the following assistance programs: Medicaid, SNAP (food stamps), SSI/SSD, or Section 8. Click here for more info and to apply or call (877) 384-2575 to talk to a representative about your eligibility or application.

Internet

Affordable Connectivity Program

The Affordable Connectivity Program provides a discount of up to $30 per month toward internet service for eligible households. More information on eligibility and how to enroll here.

Page Last Updated: 7/16/24